Phone and email
Call Redwood City Porta Pros at the number on this site during business hours. Email works anytime: send details about your project, the dates you need service and your location in or near Redwood City, and we'll get back to you by the next business day. Text is fastest for urgent questions. A quote request through the site form also starts a conversation.
We handle portable toilet rentals, roll-off dumpster delivery, septic pumping, restroom trailers, storage containers, temporary fencing and handwashing stations. Most customers know what they need. Others start with "I have a construction site" or "We're throwing a wedding." Either way, we ask where in Redwood City you are, how many people, what dates and what rules apply.
If your location is past Newark at 15.7 miles east, call anyway: we sometimes handle special requests outside the regular service zone.
What to include in your request
Location matters. Tell us the street address or the cross streets in Redwood City where you need the unit. We need to know whether a roll-off dumpster has 60 feet of straight clearance behind the truck. Portable toilet placement depends on whether you're on a level site or sloped ground. ADA accessible units need a 36 inch minimum clear width for an accessible route per ADA Standards section 403.5.1.
Dates are the second thing. Tell us your start date, end date and whether you need service on weekends. A weekly rental costs more than a daily rate but less than four separate daily charges. For construction, we usually arrive Monday morning and pull the unit Friday afternoon. For events, we set up the day before and strike it the day after.
Headcount and use. How many workers or guests? A construction site with 15 workers needs fewer portable toilets than a festival with 500 people. OSHA 1926.51(c) requires 1 toilet facility for 20 workers or fewer. We help you size the right number of units, but it helps if you give us the figure upfront.
Special needs. If you're applying paints, coatings, herbicides or insecticides, OSHA 1926.51(f)(1) requires washing facilities with soap and, per 29 CFR 1910.141(d)(2), towels or a hand drying device, not hand sanitiser alone. Tell us if hazardous materials are on site. If you need an ADA accessible unit, mention it. If the site has no power and you need a restroom trailer with onboard generators, say so.
How we quote and schedule
Call or email with those details and we'll give you a quote range. Redwood City Porta Pros doesn't charge a deposit on most rentals under four weeks. Longer jobs need one. We ask for a valid business name, a phone number and a delivery address. For events in Redwood City, we may ask for a phone contact day-of in case the truck needs to reschedule.
Delivery is 7 days a week. Most customers in Redwood City get their unit within 2 business days of booking. Rush service costs more. We clean standard portable toilets weekly by default; more frequent service is available. Deluxe flushable units cost more upfront but feel like real bathrooms and don't need chemicals.
Payment is due before delivery. Cash, check, credit card and ACH transfer all work. We email an invoice with the quote.
How fast can you deliver?
We often deliver within 2 business days in Redwood City. Rush service is available: call or text to check availability. Same-day delivery costs extra and depends on current schedules.
Do you service Menlo Park and San Carlos?
Yes. Menlo Park is 6.0 miles southeast and San Carlos is 6.4 miles west. Both are in our regular service area. Call with your address and we'll confirm.
Can I extend my rental?
Yes. Call anytime to add days or weeks. We won't charge an extra delivery fee if the unit is already on site. Pricing stays within the quoted range for the same unit type.
What if I need to cancel?
Contact us as soon as you know. Cancellations more than 7 days out get a full refund minus a $50 administration fee. Cancellations within 7 days are non-refundable. Discuss emergencies with the office: we work with legitimate changes.
Do you rent to homeowners?
Yes. Home renovation projects are common. A single portable toilet for a kitchen remodel usually costs less than you think. Call with your address in Redwood City and the dates you need it.
Next step
Get a delivery date
Tell us the address, the dates and the headcount. We size the order and confirm the route.